Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking details once your order has shipped.
Shipping Times We partner with Zendrop to fulfill and ship your orders.
Delivery estimates:
- United States: about 8.5 business days total on average (3–5 days if it ships from a U.S. warehouse, 10–15 days if from China).
- Canada: about 11.1 business days total.
- International: typically 10–15 business days, depending on the destination.
Total time: usually 11–18 business days including processing and shipping.
delivery can take a bit longer during busy seasons like holidays.
Shipping Rates Shipping rates are built into the sale price.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Allow 24–48 hours for tracking to update after you receive this email.
Third-Party Fulfillment Please note that your order will be shipped by a third-party fulfillment partner. The shipping origin may vary depending on product availability and stock location.
Customs & Import Duties For international orders, customs fees or import duties may apply and are the responsibility of the customer. We are not responsible for delays due to customs processing.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at info@walibaby.ca within 14 days of the estimated delivery date so we can resolve the issue.